JiuJitsuFactory.com (hereinafter referred to as "The Website") is a Website and domain name created, owned and operated by Jiu Jitsu Factory, Inc. ("The Company"). JiuJitsuFactory.com and its logos are trademarks of The Company. All other images and product names used on The Website are property of their respective owners.
The Website and all content and information contained on the pages herein are protected by copyright and intellectual property laws. All information included on this site, including, but not limited to, any and all text, graphics, logos, images, articles and such, is the sole property of The Company. No material or information contained on this Web Site shall be downloaded, used, copied, reproduced, republished, posted, transmitted, transferred, distributed, or exploited in any way without the previous written consent of The Company. Any unauthorized downloading, use, copying, reproduction, republication, posting, transmission, transfer, distribution or exploitation of such materials and information is prohibited. You will be fully liable for any infringement of copyright or other intellectual property owned by The Company and/or its subsidiaries.
Jiu Jitsu Factory, Inc ("The Company") and JiuJitsuFactory.com ("The Website") makes no representations or warranties, either expressed or implied, of any kind with respect to The Website or its content. The Company disclaims all warranties, express or implied, including, but not limited to, injury that may result due to misuse of information presented on the product. By using or attempting to use The Website, the user expressly acknowledges that there are no warranties or representations made regarding the content of The Website in terms of how current it is, its accuracy, or its completeness.
Price and availability information is subject to change without prior notice. All prices quoted are in US dollars unless otherwise stated. In any dispute, the US dollar price will be the prevailing price. Except as specifically stated on The Website, none of The Company or any of its respective owners, employees or other representatives will be liable for any damages arising out of or in connection with the use of The Website.
We will accept exchanges on apparel * only under the following conditions:
Any item returned that does not meet the above criteria, will not be eligible for exchange (i.e. are dirty, smell of cigarette smoke or detergent, covered in animal dander or deodorant marks, have visible signs of wear, etc...). All returns or exchanges will be at the discretion of JiuJitsuFactory.com.
*Due to hygiene concerns, footwear, headwear, compression shorts, athletic supports & cups, mouthpieces, products made from lycra (including but not limited to, fight shorts, compression shorts, rashguards, etc..) will not be eligible for return under any circumstance.
All returns require a valid Return Authorization Number (RMA).
To request an RMA number please contact us through our website and provide your JiuJitsuFactory.com order number with a reason for your return.
Goods returned without an authorization number will NOT be accepted and may be returned to you at your expense. Please note that you will be responsible for the return shipment and the shipping fees for the exchanged item(s). Items must be returned within 15 days of purchase.
We recommend sending returns back through a tracked & insured shipping method (such as UPS or Fed Ex). We are not responsible for returns that are lost or damaged in the mail.
Customer is subject to a shipping and handling charge on exchanged items if seller is not at fault. Customer may be contacted regarding fee payment instructions if applicable.
Refunds are contingent upon inspection of item(s) once received by JiuJitsuFactory.com. There is a 20% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact JiuJitsuFactory.com within 15 days if you intend to return ANY item back to our store. Items returned to us AFTER 15 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault for all returns and exchanges Fees will be deducted from your credit or refund. Customer may be contacted regarding fee payment instructions if applicable.
See "Apparel" section for acceptable conditions for returned items.
After you have added your product(s) to your shopping cart, when you click on "Checkout", you will be routed to Paypal's SSL secure server to complete the transaction. Your credit card data will be encrypted and will only be viewable by JiuJitsuFactory.com employees who handle online sales.
We will confirm your payment and clear your order for processing in our system. It is possible there will be a slight delay due to the time it takes PayPal to reach our account.
We can only ship PayPal orders to your PayPal 'verified shipping address'. This is the address on record in your PayPal account. Orders placed with a different shipping address will NOT be shipped, and may delay your order as we contact you.
PayPal payments reach our PayPal account immediately, but may take up to 5 business days to clear our bank account. We ship your order as soon as your PayPal payment clears our account.
For more information or to set up your free PayPal account, go to PayPal.com.
Your order will be shipped immediately upon receipt of payment(s), but may take up to 5 business days to clear our bank account. We ship your order as soon as your payment clears our account. We are not responsible for delays, including but not limited to, weather conditions or delays from the shipping company.
JiuJitsuFactory.com does not ship orders outside the domestic United States. International orders will be addressed on a case by case basis.
For more information on international ordering contact us through JiuJitsuFactory.com.